Salon Policy

Figaro Salon Policies: Ensuring Clear Guidelines for Valued Clients and Staff.

Experience Advanced Hair Coloring and Cutting Services for Both Women and Men at Figaro Salon. For any inquiries or clarifications, feel free to reach out to us via phone or email. We're here to assist you!


Prices

Please note that prices may vary based on a free non-obligatory consultation. HST is extra, and we accept debit or cash payments. For Visa or MasterCard payments, a 3% extra charge is applicable due to credit card processing fees charged to us. Additional charges may apply for long hair, and these will be discussed upfront. A 24-hour cancellation notice is required. Thank you for your understanding.


Clients Privacy

We prioritize the privacy and security of our clients. Rest assured, we will not disclose any personal or payment information to any third party.e will not disclose our client’s personal and payment information to any third party.


Deposit Required for First-Time Call-In Clients

To secure your appointment, a $25 deposit for cutting and $50 for chemical services is required. This deposit is nonrefundable in the event of a no-call, no-email, or no-show. However, if you keep your appointment, the deposit will be applied toward your service. You have the option to provide your credit card details to the stylist over the phone or pay online under the SHOP section of our site. Please note that this deposit is subject to HST and covers our stylist's wages.

Cancellation

We kindly request that you notify us as soon as possible if you need to reschedule your appointment, and we will be happy to arrange a new time for you. For cancellations, we require a 24-hour notice. Failure to notify us within this timeframe will result in a charge of $25 for cutting appointments and $50 for chemical services, which will be payable on your next visit or deducted from your deposit, which becomes nonrefundable in this case. The same charge applies for no-shows. Thank you for your understanding.


Gift Cards

Gift the Perfect Experience with Our Salon's Gift Certificates. An ideal present for friends or family, our gift certificates offer the joy of premium salon services.


Special Offers

Special offers and promotions hold no cash value and cannot be redeemed as such. They are not valid in combination with any other offer unless indicated otherwise.


Cheques

Please note that we do not accept personal or business cheques as a form of payment. We appreciate your understanding.


Hair extensions

Hair extensions entail a significant amount of time and supplies. To secure your appointment, we require a 50% deposit at the time of booking. Please note that this deposit is non-refundable.


Unattended Children Policy

For the safety of both our clients and young visitors, kids cannot be left unattended at Figaro Salon. We strongly advise against bringing young children during your hair appointment, as the salon environment involves various coloring and chemical treatments that may pose a risk of allergic reactions for little ones. As responsible parents, we urge you to prioritize your child's safety and consider scheduling your hair salon service when childcare arrangements can be made. Your time at the salon is a moment for self-care and should be reserved for your utmost comfort and relaxation. Thank you for your understanding.


Return Policy for Hair Care Products, Accessories, and Tools

Returned items are subject to a restocking fee based on the purchase price unless determined defective. The return must be made within 14 days of the purchase date. All returned items must be free from defects, have the original unopened packaging, and be in resalable condition. Restocking fees range from 30%, depending on the vendor. For further assistance with returns or to report defects, please contact our salon team. Thank you for your understanding.


Policy for online shopping at Figarosalon.com/Shop/

Full text can be found under the online Shop page of our site. Click Here to navigate.


We reserve the right to update our salon policies at any time without notice, at our sole discretion. These changes go into effect upon being posted to this page.